What do you expect when you are a patient of Dr Ba’Ath?
Dr Ba’Ath will go to great lengths to ensure that you get high quality care. Naturally, he has a duty to provide the best to his patients, but he also gets great personal satisfaction from your own happiness with the services he provides. In the following sections, you will get to see why the care provided by Dr Ba’Ath is exceptional and what he has to offer as a surgeon, and a human being.
Direct access to your child’s treating physician
Maintaining open channels of communication is crucial to giving the patient safe, effective healthcare. Dr Ba’Ath will have complete ownership of the treatment of his patients, to the degree of sharing his direct phone number with them. Many patients will use this number to not only address clinical concerns, but also to manage the labyrinth of hospitals and the bureaucracy of health insurances. Dr Ba’Ath’s experience has been that contrary to what many people think; very few patients abuse this number, and the vast majority will use it appropriately and this will help Dr Ba’Ath in providing them timely care. What may take a visit to the hospital, seeing multiple non-specialist professionals and hours of anxiety and frustration can be solved by few messages and pictures shared over WhatsApp. When used appropriately, it is a win-win situation. Moreover, given the high mobility of the UAE population (majority are expats), with the patients having direct access to Dr Ba’Ath through WhatsApp and other means, he is often able to provide medical advice and support even when they are abroad, sometimes quite sometime after their encounter with him. This accessibility is highly valued and appreciated by patients and their families. This is evident in the feedback Dr Ba’Ath regularly receives verbally and online.
Complete Transparency
Duty to educate and transparent thought process.
It is often forgotten that the most important role of a physician is to educate you about your, or your child’s condition. Dr Ba’Ath already dedicates significant amount of time and effort to offer free, to the point advice in both Arabic and English on his social media. He will spare no effort to make sure you are sufficiently informed, and to that end, will use real photos and videos of cases he has treated so you know what to expect and where to set the standards. One condition where this is most relevant is hypospadias. A successful repair means a completely normal penis, to the degree that you could not tell a surgery has previously been done. You will see pictures so you can judge for yourself.
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Complete video recording of surgeries and thorough documentation
Dr Ba’Ath will go to great lengths to maintain complete transparency of the care he provides. Naturally all medical records are the property of the patient and family. Many surgeons record endoscopic procedures, and some choose to make the recording routinely available for the patient. Dr Ba’Ath goes well beyond that. He uses specific hardware to record open surgeries. The way this is recorded is equivalent to looking through his eyes. This is the ultimate form of transparency. It reflects a degree of confidence in the care he provides. People who had a bad surgical experience will often say things like: I don’t know what they did to me, but I was never well afterwards. With this method, you will know EXACTLY what was done and will be able to share this with any expert or surgeon in the world. You deserve that level of knowledge when it comes to your child having surgery. This is offered at no extra charge.
Accessibility and Affordability
Dr Ba’Ath is acutely aware of the financial barriers to treatment many patients face. This is a frustrating problem for the patient and the doctor alike. Given his multiple workplaces, Dr Ba’Ath has a good degree of financial flexibility and should be able to offer you a good deal, at least one that matches what you currently have. The details will be discussed on a case-by-case basis. Dr Ba’Ath promises to give you a better deal than the one you currently have, in terms of quality, cost, or both.
Your Opinion matters
You will be given the opportunity to publish an anonymous, publicly available review of the service provided to you if you so choose. This adds another layer of accountability to the usual duties of the doctor.